South Peak Owner Resources

Although the South Peak Mobile app is available for the general public to enjoy, it has four account levels designed to protect the privacy of resort owners and control access to resort amenities designed specifically for the South Peak Resort owner community.

Public Accounts

A public account has access to all app features except for features reserved for South Peak homeowners. A public account does not have automatic gate access, the ability to request a shuttle pickup or access to South Peak HOA information reserved for homeowners.

To get a public account:
– Download the app from the Apple Store or Google Play store
– Create an account and Log-in

Primary Owner Accounts
Each property at South Peak Resort is assigned ONE Primary Owner Account. A primary owner account has access to all app features, including automatic gate access, the ability to request a shuttle pickup, and access to South Peak HOA information reserved for homeowners.

Additionally, primary account owners can manage the access of additional users with Resident Account access associated with your property. Only the Primary Owner can:

• • Approve Resident Account access requests for friends and family
  • Choose the TWO users from your property who will enjoy automatic gate access privileges.

To activate your Primary Owner Account:

1. 1. Reply to the email invitation to claim the Primary Owner’s Account associated with your South Peak property address and choose a password. (Your email address is your username)
   2. Download the app from the Apple Store or Google Play store
   3. Install the app on your phone and log into your account with your Primary Owner’s Account credentials

Resident Accounts

A Resident Account is required to access all the features of the Primary Owner Account without the ability to manage associated users and gate access privileges. A Resident Account holder will have gate access only if access is given by the Primary Owner.

To get a Resident Account:

1. 1. Download the app from the Apple Store or Google Play store
   2. Create your account and log in to the free version
   3. Request Resident Account access from the Primary Owner from your account preferences screen
   4. You will be notified when your account has been approved by the Primary Owner.
   5. Log out of the app and then log in again. You will have the Resident Account features of the app.

Guest Accounts

A guest account provides access to all the app features except for requests for a shuttle pickup. Guest accounts cannot approve or manage additional users. This account type is primarily for staff of South Peak and Loon.

To get a Guest Account:

1. 1. Download the app from the Apple Store or Google Play store
   2. Create your account and Log-in to the free version
   3. Request Guest Account access from your account preferences screen
   4. You will be notified when your account has been approved by South Peak Staff
   5. Log out of the app and then log in again. You will have the Guest Account features of the app.